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Privacy Policy

At Sparkle Direct Cleaning (“we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning services or interact with us. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not use our services or access our platforms.

1. Information We Collect

We may collect information about you in a variety of ways:

  • Personal Data: Personally identifiable information, such as your name, service address, email address, and telephone number (920-605-5025), that you voluntarily give to us when you request information about our services, book a cleaning, or contact us.

  • Derivative Data: Information our systems automatically collect when you interact with us or visit our online presence, such as your IP address, browser type, operating system, access times, and pages viewed.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use your information to:

  • Manage your bookings and appointments for our cleaning services.

  • Process service requests and deliver our core offerings: Standard Cleaning, Deep Cleaning, and Move-In/Out Cleaning.

  • Communicate with you regarding your appointments, updates, or customer service inquiries.

  • Improve our website, customer support, and overall service offerings.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following circumstances:

  • By Law or to Protect Rights: If we believe the release of information is necessary to comply with legal processes, enforce our policies, or protect the safety, rights, and property of others.

  • Service Providers: We may share your information with trusted third-party vendors who perform services for us or on our behalf, including payment processing, data analysis, and scheduling tools.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we take reasonable steps to secure the data you provide to us, please be aware that no security measures are entirely impenetrable or risk-free.